The building industry is notorious for poor customer service, missing deadlines, using sub-standard materials and budget over-runs. And frankly, some Auckland home renovations building companies deserve the poor reputation they have.
Unfortunately, these cowboys taint the image for home renovation builders that do care about their clients.
Hi, I’m Mat Staples, owner of Repair and Restore and we are very proud of our hard-won reputation for delivering home and villa renovation work on time and within budget. In fact we are so confident that we will finish your building project as agreed that we offer financial guarantees to our clients in case we don’t meet the agreed targets.
We are able to meet our commitments because unlike most building companies, we use systems to manage all aspects of our construction and renovation projects including how we communicate with our customers. We have learnt that keeping the customer involved is one of the most important aspects of a successful building job.
We also have a team of highly trained trades people who undergo regular product and process training so that we are up-to-date with the latest in building materials and techniques. Our membership of The Master Builders Association and Licensed Builders Practitioners are important to us as they are industry approved demonstrations that we are builders of the highest standards. In order too keep our memberships we have to undergo rigorous training, safety and development programmes which means that our clients are guaranteed to receive the best building service we can offer.
We have three aspects of expertise in house building.
If you are thinking of a construction project in any of those categories and looking for an Auckland home renovation building company, please give me a call. You can be assured of punctual, polite and precise builders with guarantees for your satisfaction. Don’t take my word for it, check out the testimonials on the site from some of our satisfied customers. I look forward to talking to you soon.
“The job was completed safely with zero incidents, and the tenants were able to keep trading through the entirety of the project with minimal disruption. The project even came under budget.” – Robin Kelly
“And really all I have heard of since is absolute praises and mainly in the area of attention to detail, turning up on time, reliability, not over promising and under delivering and just ticking all the boxes with a quality build result.”- Michael Boulgaris, Boulgaris Real Estate